Q: What is "escrow"?
A: Escrow protects Buyer's money and Seller's goods against a fraud. See below.
Q: How does MultiCoin Escrow works?
A: The Buyer clicks 'Start Escrow' and fills out the required entries. From there, Buyer has 1 day to send the required funds for the transaction. Once the transaction is funded, Seller should ship/send/release the product or service which Buyer has purchased. Then 'inspection period' begins. (When setting up the transaction, make sure to leave enough time for shipping as well.) When Buyer receives their product/service they will either click 'Release Transaction' if they are happy with the purchase to send the funds to the seller or they can click 'Start Dispute' if there is a problem. If the buyer doesn't click either option, MultiCoin Escrow will release funds automatically after configured inspection Period.
Q: How are disputes handled?
A: The Buyer and Seller will both provide testimony and evidence (pictures, tracking numbers, etc.) for their case. A panel of 3 judges will decide the outcome of the case which may be a) refunding the funds to the buyer, b) releasing the funds to the seller, c) a 50/50 split, or d) in the rare case a decision can't be reached, the funds will be released to a registered charity of our choice and the transaction ID published on this website.
Q: System can't find my Secret or Public Code.
A: Make sure you have started escrow on the same platform. We have 2 platforms: for Clearnet (https://multicoinescrow.com) and for Deepweb
(http://mcescrowbiut6sxlhbwzwm5nbuk4rtonvk5jdj5xru3qik336ou64xyd.onion).
Q: How can I get in touch with MultiCoin Escrow?
A: Please feel free to contact us via email help@multicoinescrow.com